Settings and Privacy Policy for Annes Matlådor
1. Introduction
Annes Matlådor is committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy explains how we collect, use, share, and safeguard your data in connection with our meal delivery services and website.
2. Personal Data We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, address, phone number, and email.
- Order Information: including meal preferences, subscription choices, and delivery details.
- Payment Information: such as your credit or debit card details, which are processed securely by our payment service provider.
- Website Interaction: data collected automatically via cookies and similar technologies, such as IP address, browsing history, and preferences.
3. How We Use Your Personal Data
Your information is used to:
- Provide Our Services: Process orders, manage subscriptions, deliver meals, and handle customer inquiries.
- Personalize Your Experience: Improve our website, recommend meal options, and remember your preferences.
- Process Payments: Ensure secure transactions through trusted payment processors.
- Marketing Communications: Send you updates about new meal options, promotions, or events (with an option to unsubscribe).
- Legal Compliance: Fulfill our legal obligations and protect the rights, safety, and security of our users and company.
4. Sharing Your Personal Data
We do not sell your information. However, we may share it with:
- Service Providers: third-party vendors assisting with meal delivery, payment processing, and customer support.
- Marketing and Advertising Partners: to provide you with offers and updates (with your consent where applicable).
- Legal Authorities: when required by law or to protect our rights and the security of our customers.
5. Data Retention
We retain your personal data only as long as necessary to fulfill our services or as required by law. You can request deletion of your data by contacting us at the details provided below.
6. Your Privacy Rights
You have the right to:
- Access Your Information: Review the data we hold about you.
- Rectify Incorrect Information: Update your personal details if needed.
- Request Deletion: Ask us to delete your information (subject to legal requirements).
- Opt-Out of Marketing: Unsubscribe from promotional communications anytime.
To exercise any of these rights, please contact us at info@annesmatlador.se.
7. Data Security
We use various security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. Our payment processors are compliant with industry security standards.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your cookie preferences or disable them through your browser settings. However, disabling cookies may affect your experience on our website.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.
10. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or relevant regulations. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
- Email: info@annesmatlador.se
- Phone: 073-9989377
- Address: Furugatan 4-6