Payment Information

At Annes Matlådor, we want to make your shopping experience as smooth and convenient as possible. Below you’ll find all the information you need regarding payments for your meal box orders.

Accepted Payment Methods

We offer several secure and easy payment options to ensure that you can pay in the way that’s most convenient for you:

  • Credit and Debit Cards: We accept Visa, MasterCard, and American Express.
  • Swish: A quick and secure payment option via mobile phone. Simply select Swish during checkout and follow the instructions.
  • Bank Transfer: You can also pay via direct bank transfer if you prefer. Details will be provided at checkout.
  • Invoice (for corporate clients): If you are placing a large order for your company, we can offer payment via invoice. Please contact us for more information.

Secure Payments

We prioritize your security. All transactions on our website are processed through encrypted payment gateways to ensure your personal and payment details are kept safe. We use industry-standard SSL (Secure Socket Layer) technology to protect your data during payment.

Payment Process

  1. Select Your Meal Boxes: Add your favorite meal boxes to your cart.
  2. Go to Checkout: Once you’re ready to complete your order, proceed to checkout.
  3. Choose Payment Method: Select the payment method you prefer (credit card, Swish, bank transfer, etc.).
  4. Complete Your Payment: Follow the instructions to finalize your payment. If you choose Swish or bank transfer, you will receive the necessary details to complete your payment.
  5. Confirmation: After successful payment, you will receive an order confirmation via email with your receipt and order details.

Order Confirmation

Once your payment is processed, we will send you an order confirmation email with a summary of your order. This email will also include your receipt and estimated delivery time. If you have chosen an invoicing option, you will receive an invoice with the details of your payment terms.

Payment Issues

If you encounter any issues while making a payment, please try the following steps:

  • Double-check your card details and ensure there are sufficient funds available.
  • Make sure your card is enabled for online payments (some cards require activation for this).
  • If you are using Swish or bank transfer, verify that you are following the correct instructions.

If the problem persists, please contact our customer service team at support@annesmatlådor.se or call us at 0739989377. We’ll be happy to assist you.

Currency and Taxes

All prices on our website are shown in SEK (Swedish Krona), including applicable taxes. No additional taxes or fees will be added at checkout unless otherwise specified.

Cancellation and Refunds

If you need to cancel your order after payment, please contact us as soon as possible. If your order hasn’t been shipped yet, we can process a cancellation and refund. Refunds are typically processed within 3-5 business days, depending on your payment method.